Additional Services

Whether you’re looking for more information on selecting the right pet, improving your pet’s behaviour, or helping children through the loss of a pet, you can find answers here. Feel free to browse our collection of books and videos on pet health and pet care issues. You can also watch videos in our client education room. Please ask us if you have any questions or concerns about the information you find.

Losing a pet can be extremely upsetting, sometimes even more so than you might expect. We have such a close bond with our pets, so letting go is never easy and is often filled with pain, sadness, depression—even anger. Our team understands these feelings, as many of us have also lost pets of our own. The emotions we go through are real and nothing to be ashamed of.

Whether your loss is recent or you’ve been grieving for weeks, we are here to help you through this sad transition. We can also help your children understand and cope with their feelings. Please don’t hesitate to contact us.

Medicated baths can help ease many skin conditions in your pet. If he or she suffers from seborrhoea (a noncontagious condition that can cause skin to become dry and flaky or oily and scaly), a medicated bath can help alleviate the itching. Pets with allergies, flea infestations, and other skin issues may also find relief with a medicated bath.

We can recommend a bath after we’ve examined your pet and diagnosed the problem. Illnesses unrelated to the skin, such as thyroid disease, can also cause skin problems in pets, so we want to be sure we’re treating the root of the problem, not just a symptom. Call us so we can help your pet feel better.

Ease your concerns about leaving your pet behind while you’re away: Let our staff take care of him or her. We cater to smaller dogs, cats and to pets that need special medical care.

We provide amenities such as clean bedding and food and water bowls, but feel free to bring your own if you’d prefer. You can also bring toys and other personal items that are washable. We will administer any needed medication and follow your specified feeding regimen. (Alternately, we can provide food and treats for no extra charge, although eating their own food tends to agree better with most boarded pets.) In addition, we can provide grooming services before you pick up your pet.

Veterinary technicians regularly check on the pets, and our kennel staff monitor the boarding area. You have the added benefit of knowing that one of our clinicians will promptly begin treatment if your pet gets sick during his or her stay. We can also arrange for one of our veterinary team members to provide overnight monitoring for senior pets or those with certain health issues.

To keep all our patients as healthy as possible, we require pets that are boarding with us to have current rabies and distemper vaccinations, along with other species-specific vaccinations. We also require that most vaccinations be given at least 2 weeks before boarding. Please call us for more information.

Schedule your boarding reservation today! For a tour of our boarding facilities, drop by anytime.